It is important that business owners diligently research and invest in a high-quality security camera system to deter and document thefts, burglaries, and fraud. If anything happens, the footage can be reviewed to confirm the events leading up to and after the incident.
Acuity’s claims department has worked with many business owners who thought their footage was secured. However, when they reported a claim and tried to share this important documentation with their claim representative, the surveillance footage was no longer available. What happened to the videos, why were they lost, and what maintenance tips can be followed to prevent these issues?
Mike Rindt, Acuity’s Special Investigations Unit (SIU) Manager, offers the following advice to help business owners achieve the maximum benefit from a camera system:
Knowing how a camera system works and regularly maintaining it can pay great dividends when called upon in a moment of need.
This was written by Aimee spatt, Acuity Claims Consultant.