Acuity is different than most insurance companies. In addition to world-class claims service, there are many ways we separate ourselves in auto insurance.
Ranked top 5 carrier by collision repair shops
The annual CRASH Network survey of collision repair shops has been released, and Acuity is the #4 carrier on the list out of 79 ranked in 2020. *****
Let’s face it, accidents happen. Acuity offers all the essential coverages, like liability, comprehensive, collision, and more.
With 93% of phone calls answered in 16 seconds or less, we have some of the best, most responsive customer service around. *
Emergencies on the road are never fun. With us, there’s no need to panic. When you need a helping hand, take advantage of our Roadside Assistance program!
Road and Residence®
This unique package provides all the coverage you need in one policy with increased limits, added coverage, and discounted prices.
Is your teenager about to become the newest driver in the family? Acuity has you and your teen covered.
We reward responsible and safe drivers with discounts like good student, graduate student, incident-free, multi-car, accident prevention course, and more. Get a quick auto insurance quote to see the discounts you’re eligible for.
Acuity rewards responsible customers who buy cars with high tech-crash prevention features. Automatic braking and rear cameras are examples of features we provide discounts for.
My car was replaced quickly and efficiently, but the compassion and support I received most definitely has been a plus to my healing physically and emotionally.
Have questions? We have answers.
Report the accident to the police, even if it’s minor. Take photos of the scene and get as much information as possible from anyone else involved (vehicle information, names, addresses, insurance providers, etc). Contact us as soon as possible to report a claim, via phone at 800.242.7666, our website, or through your local agent.
You can access virtual ID cards through our app or you can print a copy of your insurance cards from our website by logging in to your account and clicking on vehicle ID cards from the Your Covered Items page.
Yes, both your friend and your vehicle are covered under your policy. Our insurance always follows the vehicle, so if you drive a friend’s car, his or her insurance would cover you.
It depends on your comfort level. The same limits and deductibles you have on your personal car also apply to a rental car. However, there are a couple gaps. If you have an accident with your rental car, the rental agency could charge you for the loss of use while the car is being repaired and/or for the diminished value of the car. Purchasing coverage from the rental agency or adding the auto enhancements endorsement to your policy would protect you from these charges.
We're rated A+
Only commercial regional insurer to be rated A+ by both A.M. Best and Standard & Poor's, making Acuity an icon of strength.** ***
In business since 1925
Acuity is the 59th largest insurer in the nation and manages over $4 billion in assets.****
At Acuity, our people make the difference. Our knowledgeable employees are passionate about serving you and take the time to understand your unique needs.