Terms of Use

Your use of this website or application (“app”) is expressly conditioned upon your acceptance and agreement to these terms of use; please read them before using this website or app. By using this website or app, you acknowledge your assent to these terms of use without limitation or qualification. Acuity may change these terms of use from time to time at its discretion. Your access and use will be subject to the most current version of these terms of use.

The privacy and security of customer data is as important to Acuity as it is to you. Physical safeguards, procedural controls, and data access controls protect your data from unauthorized attempts of intrusion.


Your Use of the Acuity Website/App

In connection with the Acuity website and/or app, you will not:

  • Use the Acuity website or app for any commercial purpose, or for any purpose that is fraudulent or otherwise unlawful.
  • Collect or harvest information about Acuity customers, users of the Acuity website or app, or information contained within or accessible through the Acuity website or app.
  • Disrupt or interfere with the operation of the Acuity website or app or the systems, servers, software, or networks used to make the Acuity website or app available, including by hacking or defacing any portion of the Acuity website or app.
  • Inhibit or restrict any other person from accessing or using the Acuity website or app.
  • Penetration test, exploit test, reverse engineer, decompile, or disassemble any portion of the Acuity website or app, except where such restriction is expressly prohibited by applicable law or you have been authorized by Acuity in writing to do so.
  • Bypass or attempt to bypass a data entry form or required fields of a data entry form (e.g., by submitting POST requests to a web server endpoint or API by any method other than filling out the intended form via your web browser), unless you have a signed written agreement with Acuity permitting such activity.
  • Mirror, frame, or embed any portion of the Acuity website or app, or otherwise incorporate any portion of the Acuity website or app into any product, tool, or service, unless you obtain Acuity’s express prior written consent to do so.
  • Submit information or make requests on behalf of another person, unless you are an authorized agent or representative and are acting in accordance with applicable law and within your scope of authority.
  • Systematically download and store any information or other contents available on or through the Acuity website or app.
  • Use or develop any robot, spider, macro, script, tool, plugin, site retrieval or archiving application, or other manual or automatic device or mechanism to retrieve, index, catalog, scrape, data mine, submit batch or bulk requests, or otherwise gather any information or other contents available on or through the Acuity website or app without Acuity’s express prior written consent.
  • Bypass or attempt to bypass the navigational structure or presentation of the Acuity website or app, including by connecting directly to endpoints or APIs by a method other than regular use of the Acuity website or app without Acuity’s express prior written consent.

You will not attempt to do anything, or permit, enable, encourage, assist, or allow any third party to do anything, prohibited in this Section, or attempt, permit, enable, encourage, assist, or allow any other violation of these Terms of Use.


Secured Areas

Some portions of this site or app are restricted and require authorization for access. Unauthorized use of or access to these areas is prohibited. Actual or attempted unauthorized use of or access to such areas may result in criminal and/or civil prosecution. Attempts to access such areas without authorization may be viewed, monitored, and recorded. Any information obtained may be given to law enforcement organizations in connection with any investigation or prosecution of possible criminal activity on this system. If you are not an authorized user of such areas or do not consent to continued monitoring, you should not attempt to access such areas.


Limitation of Liability; Disclaimer of Warranties

Acuity uses reasonable efforts to assure the accuracy of the information on this website or app and periodically updates the information. However, Acuity disclaims any responsibility to update this website or app to reflect events or circumstances occurring after the original posting. Acuity provides this website or app on an "as is" and "as available" basis, takes no responsibility for the timeliness, accuracy, or applicability of the information, and disclaims all warranties, express or implied. Acuity does not represent that the functions or operation of this site or app will be uninterrupted or error-free, that defects will be corrected, or that this site or app, its servers, or any emails sent from Acuity are free of viruses or other harmful components. Acuity will not be liable to you for any damages whatsoever that result from (a) your use of or your inability to use this website or app or any content found on this website or app or (b) the unauthorized access to or alteration of your transmissions or data. ACUITY also assumes no responsibility and shall not be liable for any damages to your computer equipment or other property caused by any virus as a result of your access to or the downloading of any materials from this website or app.


Acuity Insurance Products and Services

The information and materials provided on this website or app are intended for general reference only. They do not describe all of the terms, conditions, and exceptions applicable to Acuity's insurance products and services. All insurance coverage is subject to the terms and conditions contained in the insurance policies issued. Insurance product availability and coverage terms and conditions may vary based upon your individual circumstances and on the state laws of the jurisdiction in which you reside. The products and services offered on this website or app are only available in jurisdictions where Acuity has a certificate of authority to write insurance.


Login ID/Password

Some portions of this website or app are protected and require a user identification code and password for access. Your Login ID/Password provides you access to these restricted website or app sections. In accessing these restricted website or app sections you agree to the following:

  • You are the named insured or you are authorized to create an account for this policy on behalf of the named insured.
  • Maintain a secure password.
  • Your Login ID and Password allow access to sensitive information and you will keep it confidential and secret.
  • Do not allow another person to use your Login ID/Password.
  • Using a Login ID/Password that does not belong to you is prohibited.
  • Acuity is authorized to act on instructions received under your Login ID without any requirement to question those instructions.
  • Acuity is not liable for any unauthorized access to this website using your Login ID that is not directly due to the gross negligence or intentional misconduct of Acuity.
  • You will notify Acuity immediately if you believe someone else has learned your Login ID/Password or if you believe an unauthorized access to Acuity or your personal information has occurred or may occur.

Acuity may block access to its online services without prior notice to you if it believes your password is being used by someone other than you or if any unauthorized access to your personal information has occurred.



Acuity may terminate the right of any user to access the website or app at any time, with or without cause, at Acuity's discretion and without notice.



Email submissions over the Internet may not be secure and are subject to the risk of interception by third parties. Please consider this fact before emailing any information. You agree not to submit or transmit any emails or materials through the website or app that

  • Are defamatory, threatening, obscene or harassing
  • Contain a virus, worm, Trojan horse, or any other harmful component
  • Incorporate copyrighted or other proprietary material of any third party without that party's permission
  • Otherwise violate any applicable laws


No Solicitation or Advice

Unless otherwise expressly stated, the information appearing on this website or app is provided to you for informational purposes only and does not constitute an offer to sell or buy any product or service that is referenced or described on this website or app. If Acuity expressly offers to sell or buy a product or service on this website or app, the offering is specifically limited to the jurisdiction(s) in which the offer or has the authority to make the offer and be bound.


Nothing in this website or app should be construed as rendering tax, legal, investment, or accounting advice.



Unless otherwise expressly set forth herein, Acuity makes no representation that materials on this website or app are appropriate or available for use in any location. If you choose to access this website or app, you do so on your own initiative and are responsible for compliance with local laws.


Other Agreements

You may have other agreements with Acuity. These "Terms of Use" apply to your use of this website or app and do not change or alter any other contract or agreement between you and Acuity.


Trademarks and Copyrights

All trademarks, services marks, trade names, logos, and icons are proprietary to Acuity. Nothing contained on the website or app should be construed as granting any license or right to use any trademark displayed on this website or app without the written permission of Acuity.


Images displayed on this website or app are either the property of or used with permission by Acuity. The use of these images by you or anyone else authorized by you is prohibited unless specifically permitted by Acuity in writing. Any unauthorized use of the images may violate copyright laws, trademark laws, the law of privacy and publicity, and communications regulations and statutes.



Acuity offers links to other websites or apps operated by other entities as a convenience to you in the belief that making hyperlinks available to publicly accessible web pages and newsgroups is legally permissible and consistent with the common, customary expectations of those who use the Internet. If you use these links, you will leave Acuity's website or app. Acuity offers these links for informational purposes only and not as a referral or endorsement by Acuity of any third-party website or app. The third-party websites or apps are maintained by their respective organizations and those organizations are solely responsible for the content and accuracy. Acuity makes no representation regarding the content or accuracy of any website or app that you may access through this website or app. Before entering any linked site, you should review and understand that site's or app's privacy policy.


Google Places API Web Service

Portions of our website use the Google Places API Web Service, specifically the Place Autocomplete Service. By using this service, you are bound by Google’s Terms of Service


Applicable Law

Acuity controls this website or app from its offices in Sheboygan, Wisconsin. The internal substantive laws of the State of Wisconsin will govern these Terms of Use and any dispute that may arise hereunder without regard to any conflict of law principles. You agree to these terms, found at www.acuity.com (or the applicable URL).


You agree to be bound by these terms as they may from time to time be amended, revised, replaced, supplemented, or otherwise changed. You expressly understand and agree that the Terms of Use may be updated or modified from time to time by Acuity with or without notice to you.

Last Updated 08/08/2022