Acuity has been named a 2026 Better Business Bureau (BBB) Torch Award for Ethics winner, one of the organization’s highest honors recognizing companies that demonstrate an exceptional commitment to integrity and ethical business practices. The BBB Torch Award for Ethics celebrates organizations that go beyond compliance to embed trust, transparency, and accountability into every aspect of their operations.

Acuity Insurance has completed its planned leadership transition, and Melissa Winter is now CEO & President. This started three years ago with Melissa Winter’s appointment as President. Winter now officially assumes the role of President and Chief Executive Officer, succeeding longtime CEO Ben Salzmann, who has retired.

Acuity announced that AM Best has affirmed the insurer’s Financial Strength Rating of A+ (Superior) with a Stable outlook, marking the 24th consecutive year Acuity has earned the distinction and underscoring the company’s long-term financial strength and consistency.

Acuity has been named one of the top five insurers in the nation for claims service in the 2026 CRASH Network Insurer Report Card, earning a spot on the National Honor Roll with an A- grade. The recognition reflects Acuity’s heart-first approach to claims handling, which emphasizes fairness and a commitment to quality outcomes.

Acuity is proud to announce that 2025 marked the insurer’s 16th consecutive year of revenue growth—an achievement that reflects the company’s distinctive, heart-first approach to insurance. New business premium for the year reached nearly $600 million—almost double the amount written just three years ago—and the company added $300 million to its top line.