Personal Lines - Payment Plan Options

Acuity offers a number of flexible ways to pay your insurance premiums. Take a look at the available options to find a plan that meets your needs.


Billing Details

  • A down payment is required for each insurance policy.
  • Choose to have payments automatically withdrawn from an account or choose a traditional payment plan where you’ll make payments after receiving a bill.
  • Check out our Billing FAQ’s for additional information.

 

Automatic Payment Options

Set it up once and the rest of your payments are automatically scheduled.

 

  • To set up automatic payments, complete the Personal Lines Automatic Payment Option Authorization form (S-623).
  • Installment fee of $2 applies for each payment withdrawn from checking or savings account.
  • Installment fee of $5 applies for each payment charged to a credit card (N/A in Kansas).
  • It may take up to 3 business days for the money to be taken from your bank account or to be posted to your credit card.
  • Acuity will provide a payment schedule. (This does not apply if paid all at once).

 

Traditional Payment Plans

Receive your bill in the mail or electronically and make payments online, by mail, or by phone. You always have the option to pay the total premium amount.

 

* Installment fee of $5 applies for each payment (This does not apply in Tennessee for down payments).

 

For All Payment Plans

  • $20 Reactivation fee will be applied to a policy that has terminated due to nonpayment of premium.
  • $25 ($20 in Colorado, Idaho, and Utah) fee applies when premium payment is returned by the bank due to non-sufficient funds (NSF).

Setup automatic payments


Have questions?

Call us
800.242.7666 ext 5511
Monday - Friday 7:00 a.m. - 6:00 p.m. CST

FAQs


Have questions? We have answers.


Automatic Payment Options (paid directly from your checking, savings, or Mastercard/Visa)

Description Term Length Minimum Premium Required Down Payment % Required Future Payments
Full-Pay 6 & 12 None 100%  
Monthly
6-Pay
6 None 16.7% 5 equal monthly installments
Quarterly
4-Pay
12 None 25% 3 equal quarterly installments
Monthly
12-Pay
12 None 8.3% 11 equal monthly installments

 

Installment Plans (paid by check or money order)

Description Term Length Minimum Premium Required Down Payment % Required Future Payments
2-Pay 12 500 50% 1 installment due in 5 months
3-Pay 6 & 12 None 40% 2 equal installments at 30-day intervals
4-Pay 12 500 25% 25% in 80 days, 25% in 170 days, and 25% in 260 days
5-Pay 12 150 20% 4 equal installments at 30-day intervals
11-Pay 12 1,000 15% 10 equal installments at 30-day intervals

 

  • Installment Plans include a $5 service charge per installment. (No service charge on down payments for Tennessee.)
  • Deposit premium with new applications is required.
  • A $20 reactivation fee will be applied to a policy that has lapsed due to nonpayment of premium.
  • A $25 ($20 in Colorado, Idaho, and Utah) fee will be assessed when any premium payment is returned by the bank due to non-sufficient funds (NSF).
  • New business future payment installments assume policy was issued on or before effective date. If policy is issued after the effective date, the number of installments is determined by the number of months remaining in the term.
  • Down payments may be taken from the agency's account, insured's checking/savings account, or insured's credit card and will be withdrawn/charged after a minimum of 48 hours.
  • Automatic Payment Option
  1. Monthly or quarterly automatic payments withdrawn from checking or savings include a $2 service charge.
  2. Monthly or quarterly automatic payments charged to a credit card include a $5 service charge. (No service charge for Kansas.)
  3. No service charge if the Full-Pay option is chosen.
  4. Withdrawals are processed on the effective date of the policy for new business and renewals. Subsequent withdrawals are processed on the anniversary of the effective date as indicated (monthly or quarterly). Choosing withdrawal date is not an option.
  5. To enroll, complete the Personal Lines Automatic Payment Option Authorization (S-623PL) form.

Yes! We provide multiple ways to pay your bill. You can pay online by logging into your account or use your Policy Number, ZIP code, and Agency Code to make a one time payment without logging in. To pay over the phone, call billing at 800.242.7666 ext. 5511. Representatives are available Monday through Friday, 7:30 a.m. to 5:00 p.m. (CST).


You can discuss payment options by calling billing at 800.242.7666 ext. 5511.


If you have an online account with us, you can view your current balance on the Customer Care page. If you have not registered for an account online, select Pay My Bill and enter your Policy Number, Zip Code, and Agency Code. The next screen will then show the amount currently due if any.