Customer satisfaction means everything in the grocery store environment, and your customers' safety is tied directly to their overall shopping experience. Operating a grocery store safely means dealing with risks that are unique to that specific type of business and its operating processes. It is very important to have a plan and be proactive when managing these risks.
Listed below are several key points to preventing slips, trips, and falls in a grocery store business:
Key points to prevention
Things to keep in mind
Areas within the store that are at risk for slips and require additional attention
Safety is no accident and requires everyone’s support and buy-in. Any safe retail business requires a culture of safety to be able to impact the challenges they face every day. This means everyone who is part of the business from the top down must understand what it takes to create a safe work environment and shopping experience. They must also be willing to never walk past a potential hazard without taking the time to stop and do something about it. Safety is truly everyone’s responsibility.