The annual CRASH Network survey of collision repair shops has been released, and Acuity is the #4 carrier on the list out of 79 ranked in 2020. Not only are we the fourth-rated carrier in the nation, we also received a B+ rating. This means that Acuity works with auto repair professionals at repair shops to ensure your vehicle has quality repairs and provides fast payments to get the work done efficiently.
Collision repairers were asked to look at the policies, attitudes, and payment practices of the insurers. Since they work with insurance companies every day, they can give honest answers on which insurers pressure them to use cut-rate parts, which refuse to pay for work needed to ensure high-quality repairs, or which add unnecessary delays to the repair and claims process.
Collision repair professionals are the perfect people to determine the easiest insurance companies to work with because they work with them daily, whereas consumers average only one accident every ten years.
At Acuity, we pride ourselves on providing exceptional claims service. As a mutual insurance company, we can work for our policyholders, since we don't have stockholders. We focus on creating policies that will satisfy our customers and rebuild their shattered lives in the event of an accident.