Agency spotlight

CSR of the Month - Cindy Smith
Customers of Robins Insurance can count on Mindy Smith to deliver service that goes above and beyond.
When it comes to supporting the community, the Rathbun Agency puts its money where it matters.
Insurance is a business built on a promise, and in that business, trust matters. That word is central to American Trust Insurance (ATI), which stays true to its foundational commitment of being “reliable, responsive, and respected.”
A few years ago, Houchens Insurance Group (HIG) surveyed its clients and staff to better understand how the Kentucky-based agency was perceived. The results were surprising.
Commercial lines customers of Lansing, Michigan’s Rathbun Insurance know they can count on Cheryl Grimes to deliver fast, expert service.
Angela Krause is a Personal Lines Account Executive at The David Agency Insurance in Elmhurst, Illinois. She joined the agency almost 10 years ago and says that great customer service is built on knowledge.

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