6 Strategies to Help Reduce Distracted Driving in Your Fleet

Distracted driving claimed 3,275 lives in 2023—about 8 percent of all U.S. traffic deaths. Sending or reading a single text keeps a driver’s eyes off the road for roughly five full seconds, the length of a football field at highway speed. NHTSA

Among commercial drivers, a 2023 national survey found that 6.4 percent were using a phone at any given moment—a snapshot of distraction risk on today’s roads. 

Here’s how fleet owners and safety managers can lead the change:

1. Publish a zero-distraction policy backed by federal law.
   Be explicit that texting or holding a phone violates 49 CFR 392.82, which forbids CMV drivers (and the motor carriers who employ them) from using hand-held mobile phones while driving. 

2. Deliver recurring defensive-driving training.
   Blend orientation, quarterly refreshers, and ride-along coaching that emphasize scanning ahead, maintaining space, and eliminating in-cab distractions. Short, scenario-based modules keep the message fresh and actionable.

3. Enable technology that limits phone access while moving.
   Most smartphones and ELDs offer “Do Not Disturb While Driving” or motion-lock settings. Requiring these features above 5 mph removes the temptation to swipe or text.

4. Lock all in-cab screens above walking speed.
   Configure GPS, dispatch tablets, and infotainment systems so touch input is disabled once the wheels turn. Allow voice commands or steering-wheel buttons only when safe.

5. Schedule healthy, purposeful stops.
   Encourage drivers to eat, hydrate, and answer messages during planned breaks. Removing the need for “one-handed” meals or quick phone checks tackles two top distraction sources.

6. Reward alert driving—and enforce violations.
   Combine positive incentives (recognition, bonus points, clean-MVR rewards) with firm, documented consequences for any hand-held phone use behind the wheel. Consistency shows you value every employee’s safety as much as on-time delivery.

Bottom line: A clear policy, regular coaching, and practical tech settings can slash distraction in weeks, not years—helping every driver get home safely.