Building a Better Relationship with Architects

When the opportunity presents itself, building a relationship with an architect can offer an enormous benefit to any contractor looking to expand their business. Architecture firms are continually working with new clients to take on both residential and commercial projects. However, architects rely on skilled, professional contractors to make their design a reality. If you have their trust, you and your business can benefit greatly.

In times past, the general contractor and builder worked to fill the role of the architect. They were considered the master builders. They relied on their hands-on skills and knowledge of the entire project to push the creativity of the designs they would build. Today, each segment of construction has become specialized. 

The standard process

There are a few standard processes when it comes to designing a building. In the most common situation, the owner will hire an architect. The architect then takes the owner’s needs and desires and drafts building plans and specifications for construction. The architect helps shape the owner’s vision and put it on paper.

The owner’s responsibility is to commit the financial resources for the project.

The plans then go out for bid to contractors. The contractor who is awarded the job commits to the project for a specific price. Now, the team is in place. The owner, architect, and contractor are equality important in the success and completion of the project.

A change of mindset is occurring

Knowing the role and responsibility of the architect is key for building relationships for a contractor. The owner, architect, and contractor all have a responsibility to each other.

The contractor can feel like an outsider because the relationship between the owner and architect is established before the contractor came on board. This is just part of the process and not intended to diminish the value of the contractor.

It is important to realize architects communicate through written documentation. This recording system helps them keep track of clear details, maintain clarity, and also protects them legally. Verbal instruction isn't always the best for architects. A contractor may feel uncomfortable about this, but it is important that they work together to ensure the owner’s vision becomes a reality.

Consider these actions to help build a relationship with the architect

Request that the owner obtain the service of the architect to make on-site weekly inspections. This will eliminate unnecessary problems and enhance communications tremendously. The architect should inspect the site and progress to see if his or her plans are being followed and conforms to the contract documents. It also gives the architect the ability to review materials delivered on site prior to installation, which can help prevent problems that may arise as the issue will be brought up prior to work being performed.

You can never be too organized before the start of a job. It is easier to pick up time in the beginning of the project than at the end. Keep the job schedule realistic and accurate. Update the project plan as necessary, including all site deliveries so the architect can have a general idea what he or she is going to look at before coming to the site.

Keeping frequent, open communication is vital. Additions and changes should be discussed with the architect and contractor before a final decision is made. Input from both sides will help the outcome and the relationship. Additionally, inform your subcontractors and suppliers not to contact the architect directly. All communications should go through the general contractor in a memo that includes a response date for the architect in order to stay on schedule.

In my experience, contractors who have taken some courses in drafting have a respect for architects. Likewise, architects who have some field experience with the tools of the trade have respect for contractors. Commending the architect on his design work can sometimes break the ice and lay the foundation for a great relationship—words we can all benefit from.