Much has changed in the insurance industry since the Jones Group was founded over 30 years ago, but the Nebraska agency’s focus on four driving principles has stayed constant.
“Our mantra has always been, ‘faith, family, friends, work.’ We have been put to the test over the years, but we have remained true to that,” says agency President Grant Jones.
The Jones Group believes that, as insurance professionals, they are in a unique position to help customers solidify their present and future financial stability.
“We take great pride in helping our customers establish a sense of security and financial stability so they can live life to its fullest,” Grant says. “Whether it’s property, casualty, life, or health insurance, we are making a promise that the customer will be protected and, if a loss does happen, made whole.”
Grant’s father and agency Chairman, Michael Jones, founded the Jones Group in 1989 in David City. “He started the agency in the basement of the house with nothing more than a milk crate for a desk, a phone book, and a phone,” Grant says.
Since then, Jones Group has expanded to 15 office locations throughout Nebraska, acquired a financial services company to incorporate Jones Financial Services, LLC, and been appointed State Director for public entity programs in Nebraska and Colorado. Grant, who joined the agency in 2003, attributes the agency’s growth and success to its people.
“We are very blessed with the people we have working here. They take their role as trusted advisors very seriously. They also bring energy, enthusiasm, and optimism,” Grant says.
He also credits the agency’s staff with helping overcome challenges along the way. “We were an early adopter of agency management system technology, and the transition from paper manuals and paper processing created some headaches,” Grant says. “However, our people have been great at embracing change as the industry has changed, and we are fortunate that customers have been patient with us through those types of transitions.”
Jones Group has built specializations in municipal business and fire departments across the state and is expanding its construction book. And, doing business in Nebraska, having a strong agricultural center is a necessity.
“Overall, we are a generalist agency, and Acuity is a tremendous cultural fit for how we look at risk and how we want to grow our business,” Grant says.
“We plan to keep growing,” Grant says. “We have been focusing on improving our process and efficiencies so we can put more volume on the books without overloading people. And as long as we stay focused on what has gotten us to this point, I have faith we will be successful at that.”