Best Practices In Construction
Posted by John L. on October 12, 2018 in Contractor Focus

In today's ultra-competitive business world, companies are always looking for a competitive advantage. This includes improving products or services and expanding into new ventures that bring value to the company's business model. Knowing your industry and then adding a little bit of creativity can develop a uniqueness about your company that can stand out and increase your chances of being ahead of the competition.


After being in the construction industry for 37 years and holding every position from journeyman carpenter to owning a commercial general contracting firm, I never thought I would be working for an insurance carrier. In fact, sitting down with my insurance agent to review my policy each year was as close to the insurance industry as I thought I would ever get. But now, after being in my role as Construction Specialist at Acuity Insurance, I see it is a perfect fit. One of my main tasks is teaching construction to the insurance industry from a contractor's perspective, and the outcome could not be better for your business.


I feel that I'm still in the building industry. However, instead of using concrete, steel, wood, brick, or drywall to create a physical building, I am educating agents, contractors, and Acuity to bridge relationships and understanding. Because the insurance company is part of the contractor’s team for success in managing their business risk, it is critical the insurance company has a contractor’s perspective of the industry and truly understands the business to ensure proper coverage is in place.


As Acuity’s Construction Specialist, educating the insurance industry on the processes, procedures, building standard practices, and areas of risk for a construction company brings understanding, helps in developing policy coverage, and also brings a level comfort to the underwriters when looking at a contractor. For the insurance industry, having access to my years of construction experience has shown to be of great value. It also helps improve agent relationships with their contracting clients.


Most contractors want to expand their business and move into new ventures or find better and more efficient ways to work their current business. At Acuity, we understand this and provide many free resources to our insured policyholders to help them achieve their goals. Here are some of our resources:


  • We staff highly trained loss control professionals who work directly with you to help improve safety, prevent accidents, and protect your most valuable assets—your employees.  

  • Our M.A.S.H. program is a 24/7 nurse hotline for workers with non-emergency injuries. This service, which is free to everyone who has a workers’ compensation policy with Acuity, can help reduce your workers’ compensation expenses.

  • Acuity’s OSHA 10-hour training is offered at no cost to our insureds and is taught by authorized trainers at locations throughout our operating territory.

  • Our exclusive online educational materials, including videos, loss prevention articles, tool box talks, and much more, are available anywhere at any time and will help your business with sustainable growth. 

  • We have a diverse team of seasoned insurance professionals who continually focus on understanding the state of the construction industry. As the company's Construction Specialist, I draw from my decades of construction experience to train and advise the team on industry topics.

  • No more surprises at audit! We understand your workforce may fluctuate throughout the year. AcuitySmartPay is a pay-as-you-go program that allows seasonal businesses to pay more premium during busy times and less when it’s slow. 


We strive to build long-lasting relationships with contractors. With 40,000+ contractors placing their trust in us, and an impressive 96% customers claims satisfaction, our focus is you.

John L. is our Construction guru
I bring over 35 years of experience in the construction industry in both field and office positions to Acuity including carpentry, welding, project management, contract negotiation, and much more. Also, I founded my own commercial general contracting firm specializing in building grocery stores. Over the years I’ve worked closely with architects, civil engineers, and developers. I’ve found it instrumental to build solid relationships with all involved in the construction project, including insurance companies. This is why I am here, I want to help you the contractor better understand insurance and help Acuity to offer products and services that meet your unique needs. I feel a close connection to construction and with my background I feel that I can make sure contractors have a better insurance experience.

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Posted By: John L. on December 13, 2018 in Contractor Focus
It doesn't matter how large or small a construction project is—a properly managed job site is critical to the success of the project and how the contractor is viewed by their client. Like a smooth-running V8 engine or a symphony orchestra, a smooth-running and successful project has many components, such as skilled labor, equipment, materials and, at times, unique creativity.
Posted By: John L. on November 8, 2018 in Contractor Focus
In a previous article, I wrote about the three categories of construction defects. I touched on design defects, material defects, and workmanship. I also shared that all parties involved in the design and construction of a project must go to the necessary lengths to prevent construction defects.
Posted By: John L. on October 24, 2018 in Contractor Focus
Winter is always on the minds of contractors, especially those that the majority of their work is outside. Depending on what part of the country your construction business is located, the winter season can bring a time of almost hibernation as the work slows up. But for those who are looking for opportunities, some early planning and a bit of creativity can keep the work flowing and help finish the year well.