Whether you’re a motor carrier or a truck driver, it is important that your Compliance Safety and Accountability (CSA) scores are accurate. If you believe there is inaccurate data being reported on CSA’s Safety Management System (SMS) it will negatively affect your CSA scores.
The Federal Motor Carrier Safety Administration’s (FMCSA) DataQs online system allows motor carriers and drivers alike, to request a review of federal or state-issued citation or violation that you feel is incorrect.
After you make a request, the system automatically forwards your Request for Data Review (RDR) to the appropriate office for resolution and then collects updates and responses for current requests. However, keep in mind that just because a challenge is filed, it doesn’t mean the data will automatically be corrected.
Here are five best practices that can help improve your chance of success when challenging your CSA data.