The National Insurance Crime Bureau, NICB, counted just 3,969 reports of stolen catalytic converters in 2019, more than 17,000 in 2020, and more than 52,000 last year. One could speculate that there is a connection with the pandemic and recent inflation. The NICB offers several prevention tips, including parking in a secure area, installing motion sensor lights in the front of your home, and installing an anti-theft device for the catalytic converter on the vehicle.
Many small and independent auto repair shops are experiencing training and resource barriers when it come to the latest trends in electric and hybrid vehicles. However, the future is electric vehicles. With more automakers making commitments to increase production of electric and hybrid vehicles, repair shops must be prepared to remain successful.
The Services Customer Team at Acuity talked with Sue Black, Office Manager at Dean’s Auto Body, Inc. in Sheboygan, Wisconsin, to learn how their business has been adjusting during the pandemic and how they plan to handle business going forward. Read on to find out.