There are differences between commercial and residential construction, especially when it comes to building relationships with owners. If you are a home improvement contractor or a residential contractor who works for homeowners, you may be aware of the importance of nurturing that relationship.
When a homeowner is having work done on his or her home, the project can become very personal. Even the smallest project can create anxiety and feel disruptive to the homeowner.
Below are 5 simple tips for building relationships with homeowners.
Organization and professionalism from the start can minimize a host of problems down the road, enhance a good relationship, and possibly lead to future business. Providing a 24-hour emergency phone number can also help build trust with the homeowner.