Acuity alerts

Sign up to receive text or email alerts and we'll keep you posted on important updates.

Why sign up for Acuity Alerts?

  • Instant notifications when important changes are made to your account or policy.

  • Personalize the types of alerts you want to receive and how you want to receive them, by text or email.

    • Account security

    • Billing reminders

    • Claims status 

    • Policy changes


How can I manage my alerts?

  • Go to My Alerts in your online account settings to manage your text and email preferences.


Have questions?

  • Call Acuity at 800.242.7666 or contact us.
  • If you used to receive text alerts and no longer do, text START to 2228489.
  • For more information on Acuity Alerts, see our terms and conditions.