What can you do with an online account?
Acuity Alerts and Notifications
Setting up alerts is as simple as checking a few boxes.
Manage paperless billing and policy document delivery when you sign up for an online account.
Acuity Mobile App
Download our free app and you'll have access to the tools you need when you're on the go.
Manage your policy
It's your policy so you should have access anytime and anywhere. An online account lets you interact and view things like Vehicle ID cards.
Keep tabs on your claim
Acuity will never leave you wondering the status of your claim, but with an online account, you can always view details of closed claims.
Pay your bill
Easily manage payments and payment methods with your online account and pay your bill without having to look up your policy number or agency code.
Have questions? We have answers
Our goal is to make the process as simple as possible while ensuring access to your policy is kept secure. The steps to create an online account are listed below.
1. Verify your policy
2. Enter contact information
3. Verify email - confirm you can receive Acuity's emails
4. Create Login ID and password
5. Select security questions
Forgetting your login information happens. We have 24/7 online support to help you retrieve a forgotten Login ID or reset your password. To retreive your Login ID you simply need to confirm your email and zip code. To reset your password you can choose between answering your security questions or sending a temporary code to your email.
Yes, you can manage multiple policies with one online account. While creating your account you will be asked if you need to add another policy on the final step. You can also add policies at any time from Customer Care.
Yes, you can add personal and commercial policies to one online account.
No, we offer an online payment option for customers without an account, but customers with an account have a more streamlined payment experience.