Acuity Insurance Company Profile

We focus on your insurance needs so you can focus on doing what you love.

190,000+
personal customers
We protect hundreds of thousands of cars, trucks, motorcycles, and other vehicles, along with homes, condos, and apartments—keeping the individuals and families who live there protected.
107,000+
businesses protected
Across the nation, we safeguard companies and their employees. When disaster strikes or an accident happens that disrupts business or impacts workers, Acuity is here to help you rebuild and recover.

COMPANY PROFILE


We're not your average insurance company.

Our focus on you, our expert staff, and our corporate citizenship are just part of why we are consistently recognized as a top insurance company.


Acuity - The Company

Acuity - The Company


Mission & vision

Our mission is to protect and enhance the well-being of all our customers. When disaster strikes, we help rebuild shattered lives.


Our people

At Acuity, our people make the difference. Our knowledgeable employees are passionate about serving you and take the time to understand your unique needs.


Our culture

At Acuity, our culture is built on the core values of developing and empowering people, acting with integrity, having fun, driving excellence, innovating, working as a team, having open communication, and respecting and trusting others.





Corporate citizenship

We have a proud history of corporate philanthropy, hosting charitable events at our headquarters, and employee volunteerism.


Recognition

We are consistently recognized as one of the best-performing insurance companies in the nation by independent bench-marking firms.


Sustainability efforts

At Acuity, we care about the environment. Whether its recycling, using eco-friendly materials, or maintaining green space, Acuity works hard to do its part.


Our passion is our customers and it shows.
Our passion is our customers and it shows.

CUSTOMER STORIES


Our adjuster went way beyond our expectations in making sure we understood the claims process and making sure we felt supported with each step of the process . . . I highly recommend Acuity to anyone who is looking for an insurer and hope we can remain a customer for years to come.

Josh

Tennessee


BLOG

Get answers from our insurance experts.
    • If you are a rideshare driver, you are probably doing it to make some extra money (or maybe you just really like meeting new people!). With this in mind, you probably don’t want to go broke while on the job because of some fine print in an insurance policy, right?
    • When preparing for a motorcycle road trip, do you like to line up a bunch of destinations? Or do you like to get on your bike and see where the open road takes you?
    • How much time do you spend in your car? Whether you have a short commute, feel like you live in your car, or are somewhere in between, there are some items you should always keep in your car.

    • Lisa D.
      Author of Auto Focus

    • Lisa D.
      Author of Auto Focus

    • Lisa D.
      Author of Auto Focus

    RESOURCES


    Other things you might be interested in.

    Brochures

    Learn more about our products.

    Video gallery

    See the latest videos from our experts.

    Glossary

    Check out our glossary to help you understand your policy.


    FAQs


    Have questions? We have answers.


    Want to be part of the #2 Best Place to Work® in the nation? Visit our careers page to learn more about life at Acuity and career opportunities.



    For both personal insurance and business insurance, you can get a quote directly through us or by contacting a local independent insurance agent using our Find an Agent tool. Go to get a quote page to get started.


    ABOUT US

    Get to know us.

    We're rated A+

    Only commercial regional insurer to be rated A+ by both A.M. Best and Standard & Poor's, making Acuity an icon of strength.

    In business since 1925

    Acuity is the 57th largest insurer in the nation and manages nearly $4 billion in assets.

    Happy employees lead to happy customers

    Ranked #9 on the FORTUNE “100 Best Companies to Work For®” 2017 list