Acuity Insurance Company Profile

We focus on your insurance needs so you can focus on doing what you love.

190,000+
personal customers
We protect hundreds of thousands of cars, trucks, motorcycles, and other vehicles, along with homes, condos, and apartments—keeping the individuals and families who live there protected. ******
107,000+
businesses protected
Across the nation, we safeguard companies and their employees. When disaster strikes or an accident happens that disrupts business or impacts workers, Acuity is here to help you rebuild and recover.

COMPANY PROFILE


We're not your average insurance company.

Our focus on you, our expert staff, and our corporate citizenship are just part of why we are consistently recognized as a top insurance company.


Acuity - The Company

Acuity - The Company


Mission & vision

Our mission is to protect and enhance the well-being of all our customers. When disaster strikes, we help rebuild shattered lives.


Our people

At Acuity, our people make the difference. Our knowledgeable employees are passionate about serving you and take the time to understand your unique needs.


Our culture

At Acuity, our culture is built on the core values of developing and empowering people, acting with integrity, having fun, driving excellence, innovating, working as a team, having open communication, and respecting and trusting others.





Corporate citizenship

We have a proud history of corporate philanthropy, hosting charitable events at our headquarters, and employee volunteerism.


Recognition

We are consistently recognized as one of the best-performing insurance companies in the nation by independent bench-marking firms. *****


Sustainability efforts

At Acuity, we care about the environment. Whether its recycling, using eco-friendly materials, or maintaining green space, Acuity works hard to do its part.


Our passion is our customers and it shows.
Our passion is our customers and it shows.

CUSTOMER STORIES


Our adjuster went way beyond our expectations in making sure we understood the claims process and making sure we felt supported with each step of the process . . . I highly recommend Acuity to anyone who is looking for an insurer and hope we can remain a customer for years to come.

Josh

Tennessee


BLOG

Get answers from our insurance experts.
Acuity Insurance Coverages: Full Car Replacement
Learn how our full car replacement coverage can provide you with peace of mind. If your car is in an accident you won't be stuck with a car not up to your old car's standards....
Mechanical Breakdown Coverage—What Is It?
In-depth review of what mechanical breakdown coverage is - and how it can help save you time and money.
4 Tips to Help Wash Your Car
Washing your car regularly is the best way to keep it looking new. For those of you willing to roll up your sleeves, here are some DIY tips.

RESOURCES


Other things you might be interested in.

Brochures

Learn more about our products.

Video gallery

See the latest videos from our experts.

Glossary

Check out our glossary to help you understand your policy.


FAQs


Have questions? We have answers.


Our employee-focused corporate culture, outstanding facilities, and top-tier benefits have led to our continued recognition as a great workplace. Visit our careers page to learn more about life at Acuity and career opportunities.



For both personal insurance and business insurance, you can get a quote directly through us or by contacting a local independent insurance agent using our Find an Agent tool. Go to get a quote page to get started.


ABOUT US

Get to know us.

We're rated A+

Only commercial regional insurer to be rated A+ by both A.M. Best and Standard & Poor's, making Acuity an icon of strength.

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In business since 1925

Acuity is the 59th largest insurer in the nation and manages over $5 billion in assets.

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Our People

At Acuity, our people make the difference. Our knowledgeable employees are passionate about serving you and take the time to understand your unique needs.