Our people make the difference

Single point of contact

When someone experiences a claim, we assign one claims representative who will serve as a single point of contact for all aspects of the claim.


Knowledgeable team

Our claims representatives are multi-line property and casualty adjusters equipped with a rich depth of knowledge to ensure the best customer service possible. Our claims representatives complete ongoing claims-specific education courses and certifications.


97% Customer Claims Satisfaction

We know having a claim can be stressful. So, when a claim comes in, we strive to put the minds of our customers at ease.


Legal Defense

Every day our claims team works to defend our customers’ livelihoods. Our representatives work closely with our network of attorneys to review each claim for its individual merits. We are not afraid to litigate and defend our customers against lawsuits.

Join the Acuity Claim's Team Today!


This is Acuity: The Claims Experience

Acuity Insights
Acuity Insights

We are used to claims—our customers are not. My goal is to treat everyone the same way I would want someone to treat my family—as a priority, as important, and as kind and fairly as possible.