Insurance for Retail and Restaurants

Acuity provides the insurance you need

so you can focus on operating your business.

12,000+
main street merchants trust us
We would be proud to insure your business so you can be free to focus on what matters most to you. We understand the unique challenges you face and provide you with peace of mind knowing that your policy will cover you when you need it.
96%
customer claims satisfaction
We want the claim process to be a calming one. Your satisfaction is extremely important to us. So when a claim comes in, we'll put your mind at ease and make sure you know you're covered.

INSURANCE FOR RETAIL AND RESTAURANTS


Here’s what we’ll cover for your retail business.

Insurance from Acuity is so much more than a piece of a paper and a promise. Let our experienced agents, expert loss control representatives, and mercantile specialist partner with you to achieve total insurance Acuity.


Acuity knows retail and restaurants

Acuity knows retail and restaurants


Specialized coverages

Along with all the coverages you’d expect, we offer a suite of additional coverages catered to your business. These additional coverages include equipment breakdown, business interruption, spoilage, food contamination, cyber liability, and data breach, just to name a few.


Restaurant and retail expert corner

Acuity has a diverse team of seasoned insurance professionals who focus on continually understanding the state of the retail industry. Our team participates in several state and national associations and is trained and advised on industry topics by our retail and restaurant specialist.


Loss control professionals

We care deeply about our insureds, their businesses, and their customers. We staff highly trained loss control professionals who work directly with you to help improve safety, prevent accidents, and protect your most valuable assets—your employees.





M.A.S.H.

M.A.S.H. is a 24/7 nurse hotline for workers with non-emergency injuries. This service is free to everyone who has a workers’ compensation policy with Acuity, and it can reduce your workers’ compensation expenses.


Business insurance for merchants

As an independent business, you have enough to worry about. Let Acuity provide the insurance you need so you can focus on operating your business.

Our passion is our customers and it shows.
Our passion is our customers and it shows.

CUSTOMER STORIES


"I was 2,000 miles away when I received a call from the sheriff's department at one o'clock in the morning saying my business was on fire. My stomach just dropped... Acuity was there that morning -- even before I was."

Andy

Wausau, WI

Sarah B. is our Mercantile guru

Sarah B. came to Acuity this year with a background in retail. She studied Interior Architecture in college and completed an online business education program through Harvard Business School.

BLOG

Get answers from our insurance experts.
    • Reducing shrinkage in your business can seem like an insurmountable task, because it involves all areas of your operations. Research conducted by the Food Marketing Institute (FMI) and The Retail Control Group shows that 64% of store shrink is directly caused by a breakdown in or the absence of effective store operating best practices.
    • When you think about your business and all of the daily, monthly, and annual tasks you have to complete, your succession plan may be one of the last things on your mind. This should not be the case.
    • A well-merchandised store is the greatest invitation you can extend to your customers. What your customer senses as they enter and walk through your store creates their experience and greatly influences what they will buy.

    • Sarah B.

    • Sarah B.

    • Sarah B.

    RESOURCES


    Other things you might be interested in.

    Brochures

    Acuity has a number of brochures that explain our policies, coverage options, and services in additional detail.

    Videos

    Watch our helpful, to-the-point merchant videos featuring Sarah, our industry specialist!

    Glossary

    Does insurance lingo sometimes leave you guessing? Check out our glossary!


    FAQs


    Have questions? We have answers.


    We started out as Mutual Auto Insurance Company of the Town of Herman in 1925 and have been insuring mercantile risks for over 40 years!


    We insure a wide variety of mercantile risks, from restaurants and grocery stores to sporting goods and hardware stores. 


    We are one of the rare companies that maintain A+ financial ratings from A.M. Best and Standard and Poor’s.  Of the 3,000 property-casualty carriers in the nation, we’ve consistently been ranked as one of the best-run companies by Ward Financial Group.


    ABOUT US

    Get to know us.

    We're rated A+

    Only commercial regional insurer to be rated A+ by both A.M. Best and Standard & Poor's, making Acuity an icon of strength.

    In business since 1925

    Acuity is the 57th largest insurer in the nation and manages nearly $4 billion in assets.

    Happy employees lead to happy customers

    Ranked #9 on the FORTUNE “100 Best Companies to Work For®” 2017 list