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Acuity Response to COVID-19 (Coronavirus)
March 24, 2020

At Acuity, protecting you is our top priority. We are actively monitoring the coronavirus situation and taking proactive measures to keep our employees healthy and ensure there is no impact to normal customer service operations.


Our employees are equipped with the technology they need to work remotely and from home, ensuring minimal disruption to operations and providing the service and support you need during this time.


Acuity provides a number of service options for you:


  • Your Acuity agent is available to answer your questions.
  • Log in to access policy information and documents or manage your payments.
  • Contact Acuity directly via phone, email, or chat. Please visit our Contact Us page to learn more.
  • Use the Acuity mobile app to access policy documents or a vehicle ID card, find a repair shop, or obtain roadside assistance.


We will continue to monitor the situation closely and take care of our employees so they can continue to best serve you. Thank you for continuing to put your trust in Acuity.


We are here for you.

Our Focus Is You®