RESTAURANT AND RETAIL EXPERT CORNER


Meet our expert

At Acuity, we understand your industry and the challenges you face as well as the opportunities and benefits of being a business owner. Helping you succeed and meet your unique insurance needs is a key focus of our company and a large part of my job here at Acuity. I am Sarah, Mercantile Segment Specialist here at Acuity.


Sarah B. is our Mercantile guru

Sarah B. came to Acuity this year with a background in retail. She studied Interior Architecture in college and completed an online business education program through Harvard Business School. She also has a wide range of commercial insurance experience and has earned her Associate in General Insurance (AINS), Associate in Insurance Services (AIS), and Chartered Property Casualty Underwriter (CPCU) designations. This made her the perfect addition to the Acuity Mercantile team. If she could travel anywhere in the world, she would return to Italy. She spent three weeks there during college studying architecture and design and has wanted to go back ever since.

Business insurance for merchants

As an independent business, you have enough to worry about. Let Acuity provide the insurance you need so you can focus on operating your business.


FAQs


Our Mercantile guru answers your questions.


While it isn’t mandatory, it is recommended for safety purposes. A bathroom log not only assigns cleaning tasks, but also creates a culture of responsible safety practices. If water or soap is left on the floor, employees or customers could slip and get seriously injured.


A sick leave policy is important for two reasons. First, if your employees come to work ill, they may get other employees and customers sick, spreading illness and creating staffing and service issues for your business. Second, it is a way for you to let your employees know you care for their health and respect them, which will help improve their morale and performance.


We all hope that a crisis never happens, but the truth is they do happen. If you are unprepared, a crisis can easily lead to loss of your business. Make plans to ensure you and your employees are prepared for a fire, tornado, or other unforeseen event. That way, if a crisis does happen, it will be less chaotic and recovery will be more efficient.



RESOURCES


We know retail and restaurants. Our knowledge at your fingertips.

Loss control

Acuity offers an extensive library of loss control resources to help keep your employees and company operating safely

Videos

Watch our helpful, to-the-point merchant videos featuring Sarah, our industry specialist!

Glossary

Does insurance lingo sometimes leave you guessing? Check out our glossary!


EVENTS


Check back for upcoming events.


BLOG

Get answers from our insurance experts.
    • Payroll is one of your highest expenses, if not the highest. Therefore, your employees should be your business's greatest asset. It is important to show your employees they are valued so you and your employees can operate the business together efficiently.
    • Each potential crisis is as unique as the business it could happen to. Google defines crisis as “a time of intense difficulty, trouble, or danger.” Location, operations, personnel, business plans, and other factors can have a significant impact on what a crisis means to you and your business.
    • Reducing shrinkage in your business can seem like an insurmountable task, because it involves all areas of your operations. Research conducted by the Food Marketing Institute (FMI) and The Retail Control Group shows that 64% of store shrink is directly caused by a breakdown in or the absence of effective store operating best practices.

    • Sarah B.

    • Sarah B.

    • Sarah B.