RETAIL AND RESTAURANT EXPERT CORNER


Meet our expert

At Acuity, we understand your industry and the challenges you face as well as the opportunities and benefits of being a business owner. Helping you succeed and meet your unique insurance needs is a key focus of our company and a large part of my job here at Acuity. I am Aaron, Retail Segment Specialist here at Acuity.


Aaron S. is our Retail guru

Aaron joined Acuity in 2017 as our Retail Specialist—bringing with him almost 30 years of experience in a broad range of retail. He started his career stocking shelves in the seasonal department at a local retailer. A few years later, Aaron transitioned to a gas station/convenience store, where he worked second shift while getting his degree in organizational communications from the University of Wisconsin-Eau Claire. It was during this time he made the move to the loss prevention and safety aspect of retail. Over the next 25 years, he worked in various retail segments, including video games, cosmetics/skincare, hardware/appliances, pharmacy/grocery, and clothing. Aaron held several positions during this time, including District Loss Prevention Manager, Regional Loss Prevention Manager, Regional Compliance Auditor, and National Manager of Loss Prevention and Operations. Outside work, Aaron likes to spend time with his wife (who has also worked in retail for over 20 years) and their twin teenage boys. They enjoy being outdoors on the water, fishing, and camping. As the Retail Specialist, Aaron’s goal is to enhance the partnership between retailers and Acuity by showing retailers that an insurance company can be a supportive resource and that Acuity truly understands their industry.

Business insurance for retailers

As an independent business, you have enough to worry about. Let Acuity provide the insurance you need so you can focus on operating your business.


FAQs


Our Retail guru answers your questions.


While it isn’t mandatory, it is recommended for safety purposes. A bathroom log not only assigns cleaning tasks, but also creates a culture of responsible safety practices. If water or soap is left on the floor, employees or customers could slip and get seriously injured.


A sick leave policy is important for two reasons. First, if your employees come to work ill, they may get other employees and customers sick, spreading illness and creating staffing and service issues for your business. Second, it is a way for you to let your employees know you care for their health and respect them, which will help improve their morale and performance.


We all hope that a crisis never happens, but the truth is they do happen. If you are unprepared, a crisis can easily lead to loss of your business. Make plans to ensure you and your employees are prepared for a fire, tornado, or other unforeseen event. That way, if a crisis does happen, it will be less chaotic and recovery will be more efficient.



RESOURCES


We know retail and restaurants. Our knowledge at your fingertips.

Loss control

Acuity offers an extensive library of loss control resources to help keep your employees and company operating safely

Videos

Watch our helpful, to-the-point merchant videos featuring Sarah, our industry specialist!

Glossary

Does insurance lingo sometimes leave you guessing? Check out our glossary!


EVENTS


Check back for upcoming events.


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Get answers from our insurance experts.
    • In the competitive retail market, offering great customer service is a key factor to your business’s success. When it comes time to add a new member to your team, it can be challenging to find the right person—especially if you don't have an HR department dedicated to supporting and completing the task.
    • When retail sales start to slow, many companies consider more aggressive pricing strategies. One of the most popular strategies involves promotional pricing, which has many benefits. But these benefits can come at a cost.
    • When it’s time to go home for the day, the last thing you want to do is worry about the security of your business. Unfortunately, there is no silver bullet that will completely eliminate every risk your business is exposed to during non-business hours.

    • Aaron S.

    • Aaron S.

    • Aaron S.