Return
to top

M.A.S.H.

M.A.S.H. stands for Maximum Acuity Service for Healthcare, and is a program designed to streamline access for your injured employees making sure they receive appropriate healthcare. This service will enable your company to reduce claims costs for non-emergency injuries, saving you money and ensuring the health and safety of your workforce.

M.A.S.H. is free of charge to all Acuity workers’ compensation accounts*

The nurseline is open 24 hours a day, and is meant to be used by your employees to get medical advice on non-emergency issues such as sprains, strains, cuts, minor burns, and debris in the eye. For injured workers with fractures, head trauma, or deep wounds, emergency care should be sought.

 

What makes us different?

The line is staffed by multilingual registered nurses, ensuring ease of communication for your employees.  The nurses are licensed to practice in all 50 states, and the program is offered in most of the states we operate in. They will follow up with employees to check on their conditions within 24 hours of initial contact. M.A.S.H.’s goal is to prevent minor incidients from becoming major claims.  We believe it to be a more efficient Workers’ Compensation Choice for your workplace.

 

Call: 800.200.6375

 

*M.A.S.H. is not available in Montana

Find an agent

Let us focus on your insurance, so you can focus on running your business.

BLOG
Get answers from our insurance experts.
    • Like many industries, construction has changed quite a bit in the past 10 to 15 years. I remember the industry 40 years ago, when I started in it, and it looks nothing like the construction of today. When I talk to contractors who have been in the construction industry as long as I have, we end up reminiscing about how the industry was when we first began. There seems to be a connection as we share with each other how we used to do things—things that this generation today will never experience.
    • As a small business owner, you know that health insurance-related costs are a big concern. But while you know healthcare is expensive, you also know that keeping your employees healthy is important to their happiness and your bottom line. As more jobs shift to an office setting, sitting is now being referred to as the new smoking. Therefore, your office building is in a unique position to get employees more active.
    • It’s summertime, and that means it’s grillin’ time. Unfortunately, those gas and charcoal grills that help create the perfect steak also create an additional fire hazard. Each year, grills cause nearly 9,000 fires and result in 16,000 injuries—over half of which are burns.
    • John L.
    • Paige N.
      Author of Services & Merchant Focus
    • Addie B.
      Author of Home Focus

    RESOURCES

    Other things you might be interested in.

    Brochures

    Acuity has a number of brochures that explain our policies, coverage options, and services in additional detail.

    Loss control

    Acuity offers an extensive library of loss control resources to help keep your employees and company operating safely

    Videos

    Watch our helpful business specific videos featuring our specialists, covering everything from safety to new trends in your industry.

    FAQs

    Have questions? We have answers.

    Does the M.A.S.H. nurse report the incident to Acuity or do I still need to do that?

    If your employee calls M.A.S.H., the nurse will report the incident to Acuity automatically.

    How does the M.A.S.H. program have an impact on my claims experience?

    By addressing a case when it first occurs, a quick and accurate care plan can be made.  This often prevents an unnecessary emergency room visit, keeping your medical costs down and your Experience Mod in check.

    What if my employee calls and the nurse determines that his or her injury is serious and they need to see a doctor?

    The nurse will immediately refer your employee to an appropriate provider for further treatment.