Return
to top

M.A.S.H.

M.A.S.H. stands for Maximum Acuity Service for Healthcare, and is a program designed to streamline access for your injured employees making sure they receive appropriate healthcare. This service will enable your company to reduce claims costs for non-emergency injuries, saving you money and ensuring the health and safety of your workforce.

M.A.S.H. is free of charge to all Acuity workers’ compensation accounts*

The nurseline is open 24 hours a day, and is meant to be used by your employees to get medical advice on non-emergency issues such as sprains, strains, cuts, minor burns, and debris in the eye. For injured workers with fractures, head trauma, or deep wounds, emergency care should be sought.

 

What makes us different?

The line is staffed by multilingual registered nurses, ensuring ease of communication for your employees.  The nurses are licensed to practice in all 50 states, and the program is offered in most of the states we operate in. They will follow up with employees to check on their conditions within 24 hours of initial contact. M.A.S.H.’s goal is to prevent minor incidients from becoming major claims.  We believe it to be a more efficient Workers’ Compensation Choice for your workplace.

 

Call: 800.200.6375

 

*M.A.S.H. is not available in Montana

Find an agent

Let us focus on your insurance, so you can focus on running your business.

BLOG
Get answers from our insurance experts.
    • Landing top talent is a big win for any small business and doing so is not an accident. Competition over talented candidates is fiercer now than it has been in years. Industries that experience peak business seasons are often required to hire multiple employees within a short period of time, which can create a significant strain on time and resources. Listed below are a few tips to leverage when filling those open positions.
    • If you’re in the hotel industry, there's a good chance your property is working with online travel agencies (OTAs). These companies’ websites are often among the first places people check when looking for lodging. And while working with OTAs gives your property visibility, the 15-30% commission fees can cut into your profits.
    • Having worked in the industry for over three decades, there was never a dull moment. We always had processes to monitor, parts to produce, or costs to cut. Most manufacturing companies do a pretty good job of managing their core competencies. After all, we are manufacturers.
    • Aaron S.
    • Paige N.
      Author of Services & Retail Focus
    • Michael S.

    RESOURCES

    Other things you might be interested in.

    Brochures

    Acuity has a number of brochures that explain our policies, coverage options, and services in additional detail.

    Loss control

    Acuity offers an extensive library of loss control resources to help keep your employees and company operating safely

    Videos

    Watch our helpful business specific videos featuring our specialists, covering everything from safety to new trends in your industry.

    FAQs

    Have questions? We have answers.

    Does the M.A.S.H. nurse report the incident to Acuity or do I still need to do that?

    If your employee calls M.A.S.H., the nurse will report the incident to Acuity automatically.

    How does the M.A.S.H. program have an impact on my claims experience?

    By addressing a case when it first occurs, a quick and accurate care plan can be made.  This often prevents an unnecessary emergency room visit, keeping your medical costs down and your Experience Mod in check.

    What if my employee calls and the nurse determines that his or her injury is serious and they need to see a doctor?

    The nurse will immediately refer your employee to an appropriate provider for further treatment.