During my travels last year, I asked many customers, agents, and trade show attendees, “What is the biggest challenge you face in your business?” The most common answer was finding qualified, skilled employees. Having the proper work force plays a critical role in a company's success. Now that we have entered a new year, many businesses are evaluating their workload and staffing.

It’s no secret that when consumers are searching for a place to stay on their next trip, whether it’s for business or pleasure, the options are plentiful. The hotel market is saturated, so the ability to differentiate brand, offerings, and experience to attract clients is vital.

As with many businesses, salons face busy and slow periods throughout the year. While slow periods can be frustrating, you can utilize this time to improve your business, prepare for the next busy season, and become more successful.

Amazingly, 2019 is already coming to a close—which means it’s time to make those New Year’s resolutions! Regardless of whether you buy into resolutions, the change of the calendar year is a great time to reflect on the past and make plans for how to improve.

Are you a salon owner (or planning to become one), but you’re unsure which salon compensation system to use? You’re not alone! There are several different options, and your preference may differ based on your management style.