Posted By: Aaron S. on April 3, 2019 in Retail
Customer satisfaction—what does that really mean? Over time, what satisfies a customer has shifted dramatically. Years ago, customers simply wanted a good product for a reasonable price and were willing to accept something close if they could get it right away.
Posted By: Aaron S. on March 6, 2019 in Retail
If you want customers to spend their tax refunds at your business, you need to start reaching out to them now. Keep in mind, people who know they will be getting a refund don’t wait until April 15 to file their taxes. In fact, many already have that check in their hands and are looking for ways to spend it.
Posted By: Aaron S. on January 11, 2019 in Retail
The holiday season has officially come to an end, and inventory levels are probably at their lowest point of the year. This is the perfect time to review your inventory management process to ensure it is still doing everything it can to set your business up for success.
Posted By: Aaron S. on December 27, 2018 in Retail
Over the past several weeks, your small business has been focused on ensuring each customer has the best possible experience in your store. Now, as the retail season transitions from making purchases to completing returns, this same focus remains a top priority.


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