10 Common Safety Items You May Overlook
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Posted by Sarah B. on June 21, 2019 in Retail Focus

Making safety a part of everyday business is imperative to keeping your employees, your customers, and your business safe. A single claim can impact the reputation and financial stability of your store. Keeping up to date on safety can be a challenge with other priorities competing for your time.  To make this easier, we have put together a safety overview for your business.

 

Customer Safety

  • Be prepared in case something goes wrong. Keep a first-aid kid well stocked in case a customer gets hurt, and have an emergency action plan in place to guide customers to a safe place during an emergency. 
  • Slip-and-fall injuries are common in retail operations. Focus on preparation during wet weather and fast clean up of spilled items. 
  • Plan for the safety of little ones in your store. Check out our blog on 5 Tips for Keeping Stores Safe for Children.
  • Take steps to maintain cybersecurity. Cyber risk impacts several aspects of business operations. One aspect commonly considered by customers is the personal identifying information you may store when running credit cards. 

 

Employee Safety

 

Owner Safety

 

Risk management through insurance coverage and consistent safe practices can help protect you, your employees, and your customers. 

Sarah B. is our Retail guru
Sarah B. came to Acuity this year with a background in retail. She studied Interior Architecture in college and completed an online business education program through Harvard Business School. She also has a wide range of commercial insurance experience and has earned her Associate in General Insurance (AINS), Associate in Insurance Services (AIS), and Chartered Property Casualty Underwriter (CPCU) designations. This made her the perfect addition to the Acuity Mercantile team. If she could travel anywhere in the world, she would return to Italy. She spent three weeks there during college studying architecture and design and has wanted to go back ever since.


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Posted By: Aaron S. on August 14, 2019 in Retail Focus
The customer experience continues to be a focus for retailers, large and small. Personalization, great product offerings, competitive pricing, and convenience all play their part. Unfortunately, one of the most critical aspects of the customer experience doesn’t even come into play until you have already worked hard to win over your customers and they have decided to make a purchase.