Why Roadside Assistance is Important
Posted by Lisa D. on September 19, 2018 in Auto Focus

Reliable car? Check. Smartphone? Check. Emergency kit? Check. Roadside assistance? Better check.


Safety technology in cars continues to improve. From accident detection and avoidance features to built-in navigation and emergency help systems, our cars seem prepared for anything. Add an emergency kit and your smartphone—what else could you possibly need to avoid a disaster? Hint: It’s the one item not checked in the opening paragraph.


Even if you have a safe vehicle and the latest technology, things can go wrong and you could end up stranded. How are you going to get tow service? How much is it going to cost? Roadside assistance could be your hero. 


Here are three reasons to have roadside assistance:


  • Safety. If your car gets stuck, breaks down, or becomes undrivable, time is of the essence to move yourself, your passengers, and your vehicle out of harm’s way. This can be especially difficult and time consuming in an unfamiliar or dangerous area. Roadside assistance gets you connected to local help ASAP. 

  • Convenience. If something unfortunate were to happen with your vehicle, it's probably going to happen on a nice sunny day, when multiple service shops are available, and you have nowhere to be—right?  Whether you lock your keys in the car, it runs out of gas, or it is damaged in an accident, roadside assistance is available whenever and wherever you need it. 

  • Cost. It might be a challenge to find multiple service shops and compare prices for the service you need. You could end up paying more out of pocket than necessary. In fact, you may already have roadside assistance and don’t even realize it—like included with your auto insurance!


Car trouble is stressful. Finding help in the middle of a tense situation can make matters even worse. But have no fear, roadside assistance can help save the day! Contact professional independent insurance agent today to find out if you have roadside assistance automatically included with your Acuity auto insurance. Check!

Lisa D.
Lisa D. has over 14 years of experience in the auto insurance industry, including 12 years at ACUITY. She obtained her P&C license and sold personal insurance for two years before starting at ACUITY, where she focuses on researching new auto coverages, helping with the auto pricing system, and leading auto insurance-related projects. On top of that, Lisa has her Association in General Insurance (AINS) and Associate in Personal Insurance (API) designations. Outside of work, Lisa enjoys cooking, photography, and spending time with her family. The last two go hand in hand, as she takes pictures of her kids every day.

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