Why Building Maintenance is so Important
Posted by Sarah B. on January 9, 2017 in Retail Focus

At the beginning of the season, winter weather can seem fun, or sometimes even magical. But after that feeling wears off, surviving winter can be wearing—especially if it points out issues such as leaky gutters, gaps in door jambs, or slippery surfaces.  As every business owner knows, it’s best to fix these issues as soon as they are noticed to prevent additional damage and accidents.


During the winter months, your entrance ways and floors may seem constantly slippery. Winter weather can bring in enough precipitation to cause this constant issue, but it isn’t the only one. A leaking gutter that causes water to pool can be even worse. If this isn’t properly remedied, it can cause icy sidewalks or parking lots, which could lead to costly slip and fall injuries to customers and employees. As a business manager or owner, it is important for you to take the necessary steps to prevent these issues. Whether you handle it yourself or delegate to an employee you trust, make sure the process starts with keeping a close tab on the weather and preparing before expected precipitation. Test your gutters to make sure they are not leaking, fixing any leaks prior to winter, and ensure you have sand or salt on hand to break up any ice. This step can be just as important as making sure you have drying fans and floor mats in entrance ways.


Cold air coming in through gaps in door jambs or windows may be an obvious issue, but we often block out the other issues that can enter with the cold air—rodents. A mouse can enter through an opening of just ¼ inch and a rat can enter as long as the opening is at least ½ an inch. Both species can gnaw and scratch to make openings bigger too. Check out the information and resources on the Internet Center for Wildlife Damage Management to help make sure your building is rodent-proof.


Finally, one of the main reasons to keep your building maintained—your customers notice! If a customer feels your establishment is in poor condition or not properly maintained, they will look elsewhere—especially when it comes to food. So, always take care of maintenance tasks as soon as possible. It’ll help you save money and keep customers coming back.  

Sarah B. is our Retail guru
Sarah B. came to Acuity this year with a background in retail. She studied Interior Architecture in college and completed an online business education program through Harvard Business School. She also has a wide range of commercial insurance experience and has earned her Associate in General Insurance (AINS), Associate in Insurance Services (AIS), and Chartered Property Casualty Underwriter (CPCU) designations. This made her the perfect addition to the Acuity Mercantile team. If she could travel anywhere in the world, she would return to Italy. She spent three weeks there during college studying architecture and design and has wanted to go back ever since.

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Posted By: Aaron S. on February 12, 2018 in Retail Focus
Retaining top talent is a challenge that every business continually faces. Having one of your best employees leave can be a very costly event. Not only are you forced to use valuable time to find and hire a new person, but your customers may also suffer due to a reduced experience since newer employees are typically less knowledgeable.