Our culture is centered around our customers. We understand if we don't treat our people well, they won't stay. And if they don't stay, we are losing the knowledge and on-the-job training that help us serve our customers in the best possible way.
Employees are viewed as an asset to the company and are involved in strategic decisions. We are anchored in the community and invite our employees to help us decided where to donate $300,000+ on an annual basis. Our retention rate is 98% which means our customers are working with people who are experts in what they do.
We empower our employees to do what’s right which leads to our outstanding 96% customer claims satisfaction, and a score of 8.8 out of 10 from verified customers.