On February 24, nearly 300 students competed in the 7th Annual Acuity Invitational chess tournament at the insurer’s headquarters. The invitational is open to students in grades K-12 in Sheboygan, Manitowoc, Ozaukee, Washington, Fond du Lac, and Calumet counties.
Acuity released its 2017 financial results, which showed that the insurer surpassed $2 billion in policyholders’ surplus (GAAP) for the first time in the company’s history. Acuity’s statutory surplus grew at 13.3 percent in 2017, compared to just 1.0 percent for the industry.
Acuity Insurance announced that it set new records for business growth across several categories in 2017. Highlighting the insurer’s financial success is a gain of over $62 million in total written premium during the year, bringing its revenue to an all-time high of $1.44 billion as it enters 2018.
Acuity Insurance announced it has successfully launched automated billing chat capability (billing bot) using an artificial intelligence (AI) service. During regular business hours, a customer can start an automated chat at acuity.com. The billing bot is initially designed to handle simple and common queries, allowing Acuity’s billing representatives to focus on more complex inquiries.