Frequently Asked Questions

We know insurance can be confusing. To help you make a clear decision when it comes to selecting the right coverage, our insurance experts provide answers to some of the most commonly asked questions.

Proxy

The proxy notice informs you that as a policyholder at Acuity, you have a right to attend the annual meeting held in March in Sheboygan, WI. Since many policyholders choose not to attend this meeting, Acuity sends the proxy card for those who wish to appoint a proxy.


As a mutual insurance company, Acuity is owned by our policyholders, not shareholders like a stock company. Having visibility is one of the many benefits of choosing a mutual insurance company like Acuity. Being a mutual insurance company allows Acuity to focus on the long term, resulting in greater stability, more consistent pricing, and higher claims satisfaction.

 

As history demonstrates, Acuity’s leadership team is committed to:

  1. World-class claims service
  2. Strength and stability
  3. Growth with the heart of a regional
  4. Products and pricing stability
  5. Employee empowerment

 

Simply put, and most importantly, happy employees lead to happy customers.

 

To learn more about Acuity’s past performance, view our annual reports.


By signing and submitting your proxy card, you are appointing the CEO of Acuity, the President of Acuity, the Secretary of Acuity, or any of them, to vote on your behalf at Acuity’s annual member meeting.


At an annual member meeting, Acuity’s directors are elected, and any other matters that properly come before the members will be voted on as well. Your proxy submission enables the election of Acuity’s Board of Directors, which allows them to continue overseeing and guiding company operations. The Board of Directors at Acuity is a diverse group of leaders from a variety of industries. Their collective experiences and insights help guide Acuity’s long-term vision of stability and viability to pay future claims for our policyholders.


You are not required to submit your proxy, and there will be no impact on your policy if you choose not to. However, the opportunity to attend an annual meeting or submit a proxy is one of the benefits of choosing a mutual insurance company, and your vote is extremely important to us. Acuity receives more proxy votes from our policyholders than the industry, so while it is not required, we truly want ALL our members’ voices to be heard.


As a mutual insurance company, we are required to send our policyholders notification that they have a right to attend and vote at the annual meeting held each March.

 

If you have not submitted your proxy, you will receive two notices each year. Additional reminders are sent with installment bills. You can opt out of receiving the proxy notices in your installment bills by contacting Acuity at 800.242.7666 or email.


You can contact Acuity to find out if you have already submitted your proxy.

Call us at 800.242.7666 or email.


There are several ways you can change your proxy status after it’s been submitted:

  1. You can write to Secretary of Acuity stating that you wish to revoke your proxy.
  2. You may choose to attend an annual meeting in person, which will revoke your proxy.
  3. Your proxy will automatically expire 5 years from the date the proxy is received.