Reducing shrinkage in your business can seem like an insurmountable task, because it involves all areas of your operations. Most retail shrinkage is caused by external theft (37%), employee theft (28.5%), and process or control failures (25.7%)
Self-checkout, online shopping, curbside-pickup, same-day delivery—consumer shopping has evolved over the last 20 years thanks to innovations in omni-channel technology. But with innovation comes more opportunities for exploitation. As the technology consumers use to shop becomes more sophisticated, so do the tactics, techniques, and procedures used in retail theft.
Small Business Saturday is your time to shine and show everyone why your business deserves their time and money.